Wellsolidarity is committed to providing high-quality well construction services to its clients in disadvantaged countries. Due to the nature of our activities, no refunds will be possible once well construction has begun. However, in exceptional situations such as conflict, natural disaster, or any other force majeure event preventing the construction of the well, Wellsolidarity reserves the right to cancel the order and issue a potential refund.

We understand that customers may have concerns regarding refunds and order cancellations, which is why we are here to address all your questions. Please contact our customer service at the following email address: Wellsolidarity@gmail.com if you have any questions or concerns regarding your well construction order.

Please note that the decision to refund or cancel an order in the event of force majeure remains at the discretion of Wellsolidarity. We are committed to complying with the applicable laws and regulations regarding refunds, but we cannot guarantee a refund in all situations.

We thank you for your trust and support in our mission to provide sustainable access to drinking water to the most disadvantaged communities.